What can you build with Valtimo?
Valtimo is used for organizations' core processes — the work that matters most. From citizen services to client management, Valtimo helps teams handle complex workflows efficiently.
Use cases
Government and public sector
Benefit applications — Citizens apply for social benefits, housing support, or financial assistance. Valtimo manages the entire journey: receiving applications, validating eligibility, requesting documents, routing to reviewers, and communicating decisions.
Civic integration — Supporting newcomers through integration programmes requires coordination across assessments, training, progress tracking, and milestone verification. Valtimo keeps all parties informed and processes moving.
Objections and appeals — When citizens challenge decisions, careful tracking of deadlines, documents, hearings, and formal responses is essential. Valtimo ensures nothing is missed and everything is properly documented.
Permits and licenses — From building permits to business licenses, applications flow through multiple review stages, inspections, and approvals across departments.
Business and enterprise
Client onboarding — Bringing new clients on board involves collecting information, verifying identity, setting up accounts, and coordinating across teams. Valtimo streamlines the process while meeting compliance requirements.
Product development — Moving a product from idea to launch requires coordination across research, design, engineering, legal, and marketing. Valtimo tracks each stage and keeps stakeholders aligned.
Regulatory oversight — Organisations responsible for compliance need to manage inspections, findings, corrective actions, and follow-ups. Valtimo provides the structure these processes require.
Common patterns
Whatever your specific use case, most processes share common elements that Valtimo handles well:
Request handling
Receiving, validating, and processing incoming requests
Multi-stage approval
Routing work through sequential or parallel review steps
Document collection
Gathering and validating required documents
Deadline management
Tracking due dates and escalating when needed
Status communication
Keeping stakeholders informed of progress
Audit and compliance
Maintaining records of who did what and when
Who uses Valtimo?
This documentation serves everyone who works with the platform. Find your role below to discover where to start.
Business analysts and process designers
You design how work flows through your organisation. You understand the business rules, decision points, and stakeholder needs that shape a process.
Start with: What is a case? and What is a process?
Administrators and configurators
You set up and maintain Valtimo for your organisation. You configure cases, manage access control, and ensure the platform runs smoothly.
Start with: Configuration guides
Getting help
Community
The world of process automation can be overwhelming at first, but there's a community ready to help.
Video learning
Prefer watching over reading? The Valtimo Academy offers video tutorials and courses.
Learn more
What is a case? — Understand how Valtimo organises work
What is a process? — See how automation works
Configuration guides — Start building your own processes
Last updated