Case list

The Case list tab configures how cases appear in the end-user case list view for a specific case type. This includes the columns displayed in the list and the search fields available for filtering.

This includes:

• List columns — Columns displayed in the case list

• Search fields — Search fields available for filtering cases

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Configuring the case list

1

Expand Admin in the left sidebar

2

Click Cases under the Configuration section

3

Click a case definition to open it

4

Click the Case list tab

Case list tab overview

List columns and search fields apply to all versions of the case definition, not just the currently selected version. Changes made here affect how all cases of this type appear in the case list.